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ServiceNow

Enterprise workflow platform embedding agentic AI (Now Assist)

ServiceNow (NYSE: NOW) embeds generative and agentic AI across IT, HR, and customer workflows via Now Assist, and is one of the largest enterprise software distribution channels for AI features. Its Pro Plus AI SKUs demonstrated enterprises will pay premium seat pricing for embedded AI. It partners with Nvidia and OpenAI/Anthropic to route agent workloads.

How it fits the stack

ServiceNow with what it depends on (above) and what it feeds (below). The figure renders as a crawlable diagram and upgrades to an interactive 3D graph as it scrolls into view.

usesServiceNowCloudAgentic AI /autonomous workflows
ServiceNowDepends on ↑

ServiceNow in the AI stack. ServiceNow with its immediate upstream dependencies (top) and downstream dependents (bottom) in the AI value chain. Hover a node in 3D, or read the full relationships below.

Graph data (text) — 2 entities, 1 relationships
  • ServiceNowusesAgentic AI / autonomous workflows