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Business & Strategy · beginner · concept 301 of 311 · Updated Nov 4, 2026

AI Policy and Acceptable Use

An AI acceptable use policy sets which AI tools staff may use, what data may go into them, and who approves exceptions. It matters because staff already use chatbots with work data, and a policy turns that into managed risk. NIST's AI Risk Management Framework gives the structure most policies borrow: govern, map, measure, manage. Example: a bank allows one approved assistant for drafting but bans customer records in public tools.

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Key terms

Acceptable use policyShadow AINIST AI RMFData classificationApproved tools listAI literacy

Where you meet it in the real world

Employee AI tool policies, approved-vendor lists, data handling rules for chatbots, federal agency AI use inventories, AI literacy training required by the EU AI Act