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MLOps & Infrastructure · intermediate · concept 219 of 311 · Updated Nov 4, 2026

Offline and Online Evaluation

Offline evaluation scores a model on held-out data before it ships. Online evaluation measures it on live traffic, usually through an A/B test or a shadow deployment. The two often disagree, because offline data is a frozen snapshot while real users react to what the model does. A recommender that wins on offline recall can lose on live click-through. Teams use offline tests as a cheap filter and an online test as the final verdict.

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Key terms

Holdout setA/B testShadow deploymentInterleavingGuardrail metricsOffline-online gap

Where you meet it in the real world

Recommender and search ranking rollouts, LLM prompt and model upgrades, fraud model promotion, ad click prediction