AI Agents & Applications · intermediate · concept 254 of 311 · Updated Nov 4, 2026
Voice Agents
A voice agent is software that holds a spoken conversation and can call tools such as a booking system. A pipeline design chains speech recognition, a language model and text-to-speech, easy to inspect and swap. A speech-to-speech model handles audio directly, which cuts delay and keeps tone. Turn-taking, interruptions and response delay decide whether it feels natural. Example: a clinic phone line that books and reschedules appointments.
Top AI contributors on this
- Dario AmodeiAnthropic
- Sam AltmanOpenAI
- Jeff DeanDiscovery Loop
- Noam ShazeerOpenAI
- Alec RadfordIndependent / Thinking Machines Lab (adviser)
- Oriol VinyalsDiscovery Loop
Key terms
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Where you meet it in the real world
Phone support and appointment lines, drive-through ordering, in-car assistants, language tutoring, outbound reminder and sales calls
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