AI Agents & Applications · beginner · concept 154 of 187
Enterprise AI
Enterprise AI is the practice of running AI inside an organization's existing systems, data, and approval chains rather than in a demo. The hard parts are organizational: who owns the data and its access rules, which team absorbs the changed workflow, and how a model reaches a production system of record. Practitioners often treat a working prototype as most of the job. RAND, interviewing 65 practitioners, traces failures first to a misunderstood or miscommunicated problem, not a weak model. Widely quoted pilot-failure rates near 95 percent come from small, contested surveys.
Key terms
Where you meet it in the real world
Claims triage at insurers, contact-center summarization and routing, document extraction in banking KYC, supply-chain demand forecasting, internal RAG search over policy and engineering docs
Videos
IBM Technology · YouTube
Guides and articles
Courses, papers, and more